In accordance with the provisions of Spanish Law 34/2002 on Information Society Services and Electronic Commerce, and with the legislation in force on Personal Data Protection, Law 15/1999 and Royal Decree 1720/2007, we inform you that the domain of our Website www.backser.es is owned by the company VLADIBOR S.L., hereinafter “THE COMPANY”, with Tax ID (C.I.F.) B84095009 and registered office at calle Donoso Cortés 56, 28015 Madrid (Spain), registered in the Madrid Commercial Register, volume 20,582, book 0, folio 31, section 8, sheet M-364320, entry 1.

THE COMPANY welcomes you and invites you to read carefully the General Terms of Use of this Website (hereinafter, the “General Terms of Use”), which describe the terms and conditions applicable to your browsing of it, in accordance with the applicable Spanish legislation. As THE COMPANY may modify these Terms of Use in the future, we recommend that you visit them periodically to stay duly informed of any changes made.

So that the use of the Website meets criteria of transparency, clarity and simplicity, THE COMPANY informs the User that any suggestion, question or query about the General Terms of Use will be received and resolved by contacting THE COMPANY on +34 617 999 862.

1. Purpose

THE COMPANY provides the content and services available on the Website, subject to these General Terms of Use and to the Personal Data Processing Policy (hereinafter, the “Privacy Policy”). Accessing this Website or using it in any way gives you the status of “User” and implies unreserved acceptance of each and every one of these General Terms of Use, with THE COMPANY reserving the right to modify them at any time. Consequently, each User is responsible for carefully reading the General Terms of Use in force each time they access this Website, and if they do not agree with any of the points set out here, they must refrain from using this Website.

You are also advised that, on certain occasions, specific conditions may be established for the use of particular content and/or services on the Website; the use of such content or services will imply acceptance of the specific conditions set out in them.

2. Services

Through the Website, THE COMPANY offers the possibility of:

• Obtaining information about the company’s activity and the products and services it provides, as well as requesting advice.
• Requesting technical advice on the products and services provided by THE COMPANY and on topics of interest to customers.
• Obtaining information about offers and events organised by THE COMPANY.
• Contacting THE COMPANY to make enquiries or suggestions or to request quotes, through a contact form.

(Hereinafter, the “Services”.)

3. Privacy and data processing

When, in order to access certain content or services, it is necessary to provide personal data, Users guarantee that such data are true, accurate, authentic and up to date. THE COMPANY will process such data automatically as appropriate to their nature or purpose, under the terms set out in the Privacy Policy.

Where a user freely decides to access another website linked from this Website, they do so at their own risk, and THE COMPANY assumes no responsibility arising from the relationship established between the User and the owner of the linked website.

4. Industrial and intellectual property

The User acknowledges and accepts that all content displayed on the Website, and in particular designs, texts, images, logos, icons, buttons, software, trade names, trademarks or any other signs capable of industrial and/or commercial use, are subject to Intellectual Property rights, and that all trademarks, trade names or distinctive signs, as well as all industrial and intellectual property rights over the content and/or any other elements included on the page, are the exclusive property of THE COMPANY and/or third parties, who have the exclusive right to use them in the course of trade. Accordingly, the User undertakes not to reproduce, copy, distribute, make available or in any other way publicly communicate, transform or modify such content, holding THE COMPANY harmless from any claim arising from breach of these obligations.

Access to the Website does not in any case imply any kind of waiver, transfer, licence or assignment, in whole or in part, of these rights, unless expressly stated otherwise. These General Terms of Use of the Website do not confer on the User any other right to use, alter, exploit, reproduce, distribute or publicly communicate the Website and/or its Content beyond those expressly provided for here. Any other use or exploitation of any rights will be subject to prior and express authorisation specifically granted for that purpose by THE COMPANY or by the third party holding the rights concerned. The content, texts, photographs, designs, logos, images, computer programs, source code and, in general, any intellectual creation on this site, as well as the site itself as a whole, as a multimedia artistic work, are protected as copyright by intellectual property legislation. THE COMPANY owns the elements that make up the graphic design of the Website, the menus, navigation buttons, HTML code, texts, images, textures, graphics and any other content of the Website or, in any case, has the corresponding authorisation to use those elements. The content made available on the Website may not be reproduced, in whole or in part, or transmitted, or recorded by any information retrieval system, in any form or by any means, except with the prior written authorisation of that entity.

It is also forbidden to remove, circumvent and/or manipulate the “copyright”, as well as the technical protection devices or any information mechanisms that the content may contain. The User of this Website undertakes to respect the rights set out above and to avoid any action that may harm them, with THE COMPANY reserving, in any case, the exercise of all legal means or actions available to it in defence of its legitimate intellectual and industrial property rights.

5. Obligations and responsibilities of the Website User

The user undertakes, in general, to comply with these Terms, as well as with the special warnings or instructions for use contained in them or on the Website, and to act at all times in accordance with the law, good practice and the requirements of good faith, using due diligence and refraining from using the Website in any way that may prevent, damage or impair its normal operation, or the property or rights of THE COMPANY, its suppliers, other users or, in general, any third party. Access to and use of the portal by minors without the express consent of their parents or guardians is forbidden.

The User undertakes to:

1. Make appropriate and lawful use of the Website, as well as of its content and services, in accordance with: (i) the legislation applicable at any given time; (ii) the General Terms of Use of the Website; (iii) generally accepted morals and good practice; and (iv) public order.
2. Have all the technical means and requirements necessary to access the Website.
3. Provide true information when filling in the forms on the Website with their personal data and keep it up to date at all times, so that it reflects the User’s actual situation at any given time. The User will be solely responsible for any false or inaccurate statements they make and for any damage they cause to THE COMPANY or to third-party suppliers through the information they provide.

The User must also refrain from:

1. Making unauthorised or fraudulent use of the Website and/or its content for unlawful purposes or with unlawful effects, prohibited in these General Terms of Use, harmful to the rights and interests of third parties, or which in any way may damage, disable, overload, impair or prevent the normal use of the services or of the documents, files and all kinds of content stored on any computer equipment.
2. Accessing or attempting to access restricted resources or areas of the Website without meeting the conditions required for such access.
3. Causing damage to the physical or logical systems of the Website, its suppliers or third parties.
4. Introducing or spreading computer viruses or any other physical or logical systems on the network that may cause damage to the physical or logical systems of THE COMPANY, its suppliers or third parties.
5. Attempting to access, use and/or manipulate the data of THE COMPANY, third-party suppliers and other Users.
6. Reproducing or copying, distributing, allowing public access through any form of public communication, transforming or modifying the content, unless authorised by the holder of the corresponding rights or legally permitted.
7. Removing, hiding or manipulating notices on intellectual or industrial property rights and other data identifying the rights of THE COMPANY or third parties incorporated in the content, as well as the technical protection devices or any information mechanisms that may be included in the content.
8. Obtaining or attempting to obtain the content by means or procedures other than those which, as the case may be, have been made available for this purpose or have been expressly indicated on the web pages where the content is found or, in general, those normally used on the Internet because they do not involve a risk of damage to or disabling of the website and/or the content.

In particular, and by way of example only and not exhaustively, the User undertakes not to transmit, disseminate or make available to third parties any information, data, content, messages, graphics, drawings, sound and/or image files, photographs, recordings, software and, in general, any kind of material that:

1. In any way is contrary to, disparages or infringes the fundamental rights and public freedoms recognised in the Constitution, in International Treaties and in other legislation in force; or that induces, incites or promotes criminal, denigrating, defamatory or violent acts or, in general, acts contrary to the law, morals, generally accepted good practice or public order.
2. Induces, incites or promotes discriminatory actions, attitudes or thoughts on the grounds of sex, race, religion, beliefs, age or condition.
3. Incorporates, makes available or allows access to criminal, violent, offensive, harmful or degrading products, elements, messages and/or services or, in general, those contrary to the law, morals and generally accepted good practice or public order.
4. Induces or may induce an unacceptable state of anxiety or fear, or induces or incites engagement in dangerous or risky practices or practices harmful to health and mental balance.
5. Is protected by intellectual or industrial property legislation belonging to THE COMPANY or third parties, without the intended use having been authorised.
6. Is contrary to the honour, personal and family privacy or the image of individuals.
7. Constitutes any kind of unauthorised advertising.
8. Includes any kind of virus or program that prevents the normal operation of the Website.

If, in order to access some of the services and/or content of the Website, you are provided with a password, the User undertakes to use it diligently, keeping it secret at all times. Consequently, they will be responsible for its proper safekeeping and confidentiality, undertaking not to give it to third parties, temporarily or permanently, or to allow access to the said services and/or content by outsiders. The User also undertakes to notify THE COMPANY of any event that may constitute misuse of their password, such as, by way of example, its theft, loss or unauthorised access, so that it can be cancelled immediately. Consequently, until such notification is made, THE COMPANY will be exempt from any liability that may arise from misuse of the password, and the User will be responsible for any unlawful use of the content and/or services of the Website by any unauthorised third party.

If the User negligently or wilfully breaches any of the obligations set out in these General Terms of Use, they will be liable for all damages that such breach may cause to THE COMPANY.

6. Liability

THE COMPANY does not guarantee continuous access to, or the correct display, download or usefulness of, the elements and information contained in the pages linked to this Website, which may be prevented, hindered or interrupted by factors or circumstances beyond its control. THE COMPANY is not responsible for decisions that may be taken as a result of accessing the content or information offered through those linked sites.

THE COMPANY may interrupt the service or immediately terminate its relationship with the User if it detects that use of its Website or of any of the services offered on it is contrary to these General Terms of Use. THE COMPANY is not liable for damages, losses, claims or expenses arising from the use of the Website. It will only be responsible for removing, as quickly as possible, any content that may cause such damage, provided it is notified of it. In particular, it will not be liable for damage that may arise from, among other things:

1. interference, interruptions, failures, omissions, telephone breakdowns, delays, blockages or disconnections in the operation of the electronic system, caused by deficiencies, overloads and errors in telecommunications lines and networks, or by any other cause beyond THE COMPANY’s control;
2. unlawful intrusions through the use of malicious programs of any kind and through any means of communication, such as computer viruses or any others;
3. improper or inappropriate abuse of the Website;
4. security or browsing errors caused by a malfunction of the browser or by the use of outdated versions of it. THE COMPANY’s administrators reserve the right to remove, in whole or in part, any content or information on the Website.

THE COMPANY excludes all liability for damages of any kind that may be due to misuse by Website Users of the services freely available for use. THE COMPANY is also exempt from any liability for content and information that may be received as a result of unlawful or incorrect use of these services, and THE COMPANY may hold the User liable for any damage caused.

The User will defend, indemnify and hold THE COMPANY harmless from any damages arising from third-party claims, actions or proceedings as a result of their access to or use of the Website. The User also undertakes to indemnify THE COMPANY against any damages arising from their use of “robots”, “spiders”, “crawlers” or similar tools used to collect or extract data, or from any other action of theirs that places an excessive load on the operation of the Website.

7. Hyperlinks

The User undertakes not to reproduce in any way, not even through a hyperlink, THE COMPANY’s Website or any of its content, unless expressly authorised in writing by THE COMPANY.

The Website includes links to other websites managed by third parties; accordingly, THE COMPANY is not responsible for the content of those websites, nor does it act as guarantor and/or provider of the services and/or information that may be offered through them. Therefore, any claim relating to the services provided through the linked websites must be addressed to the owners of those websites.

The User is granted a limited, revocable and non-exclusive right to create links to the home page of the Website, exclusively for private and non-commercial use. Websites that include a link to our Website (i) may not imply that THE COMPANY endorses that website or its services or products; (ii) may not misrepresent their relationship with THE COMPANY or claim that THE COMPANY has authorised such a link, nor include trademarks, names, trade names, logos or other distinctive signs of THE COMPANY; (iii) may not include content that could be considered in bad taste, obscene, offensive, controversial, inciting violence or discrimination on the grounds of sex, race or religion, contrary to public order or unlawful; (iv) may not link to any page of the Website other than the home page; (v) must link to the Website’s own address, without allowing the linking website to reproduce the Website as part of its own site or within one of its “frames”, or to create a “browser” over any of the pages of the Website. THE COMPANY may request at any time that you remove any link to the Website, in which case you must remove it immediately. THE COMPANY cannot control the information, content, products or services provided by other websites that have established links to the Website.

Consequently, THE COMPANY assumes no responsibility of any kind for any aspect relating to those websites.

8. Data protection

To use some of the Services, Users must first provide certain personal data. For this purpose, THE COMPANY will process the Personal Data automatically in compliance with Spanish Law 15/1999 of 13 December on Personal Data Protection and the implementing Royal Decree 1720/2007. The User can consult the policy followed in the processing of personal data, set out in the Privacy Policy.

9. Cookies

THE COMPANY reserves the right to use “cookie” technology on the Website in order to recognise you as a frequent User and to personalise your use of the Website by pre-selecting your language or the most desired or specific content. The “cookies” used by the Website, or by the third party acting on its behalf, are associated only with an anonymous user and their computer, and do not in themselves provide the user’s personal data.

Cookies are files sent to a browser by a web server to record the User’s browsing on the Website, when the User allows them to be received. The User may in turn delete the “cookies” by consulting the instructions for use of their browser.

Thanks to cookies, THE COMPANY may recognise the browser of the computer used by the User in order to provide content and offer the User’s browsing or advertising preferences and the demographic profiles of Users, as well as to measure visits and traffic parameters and to monitor progress and the number of visits.

However, remember that you can allow, block or delete these cookies whenever you wish through your browser’s settings.

Always remember to check the most up-to-date support information for these browsers to find out how to delete cookies, as the procedure may vary between different versions and operating systems.

If you use any other Internet browser, we recommend that you check the different cookie management options that may be available in it at any given time. More information in our Cookie Policy.

10. Duration and termination

The provision of the service of this Website and of the other services is, in principle, of indefinite duration. However, THE COMPANY may terminate or suspend any of the services provided through the Website. Whenever possible, THE COMPANY will announce the termination or suspension of the service concerned.

11. Force majeure

THE COMPANY will not be liable if it is impossible to provide the service due to prolonged interruptions in the electricity supply or telecommunications lines, social conflicts, strikes, rebellion, explosions, floods, acts and omissions of the Government and, in general, all cases of force majeure or fortuitous events.

12. Dispute resolution. Applicable law and jurisdiction

These General Terms of Use, as well as the use of the Website, are governed by Spanish law. Any dispute will be resolved before the courts of THE COMPANY’s domicile.

If any provision of these General Terms of Use is held to be unenforceable or void under the applicable law or as a result of a judicial or administrative decision, such unenforceability or invalidity will not render these General Terms of Use unenforceable or void as a whole. In such cases, THE COMPANY will amend or replace that provision with another that is valid and enforceable and which, as far as possible, achieves the objective and intention reflected in the original provision.

Social media

Through our website you can access the social networks Facebook, Twitter or YouTube, which are open to all users. These are websites where users can register and follow us free of charge. On these social networks, users can find out about our activities and opinions and access photos and videos. Users of these social networks should be aware that this space is independent of the website www.backser.es and is open, that is, visible to all its users, and that the privacy policies applicable to this content are those defined by Facebook, Twitter or YouTube. BACKSER does not own the social networks.